Enterprise design discipline, sized for an agency
Offices, field laptops, phones, printers and cloud systems all depend on one thing: a network designed on purpose. We bring the habits of large multi-site networks (a written specification, a readiness gate, an acceptance test) to agencies that cannot afford enterprise surprises.
Nine parts of a network, designed as one
Most small-office networks grew one purchase at a time. We design them once, write the design down, and keep it current.
Multi-site design
One standard design for every office, so the third branch takes days to open instead of months, and every site behaves the same.
Zones and segmentation
Staff, clinical systems, guests, phones, printers and cameras each in their own zone, with written rules for what may cross.
Wireless that works
A site survey, access-point placement and separate networks for staff, guests and devices, so Wi-Fi is solid in the back office and the break room.
Secure remote access
Field clinicians and remote staff connect through multi-factor VPN or a private overlay network. No admin port faces the internet.
Internet resilience
Two ways out: a second carrier or cellular failover, tested, so one provider’s outage is a blip and not a closed office.
Voice and video readiness
Bandwidth planning and quality-of-service rules for Teams Phone and video visits, so calls do not break up when the office is busy.
Server room and edge
A tidy rack, power protection, cooling and labeled cabling for the few devices that really must live on site.
Cloud connectivity
Clean paths to Microsoft 365 and Azure, with DNS and egress rules that make a cloud problem easy to tell from a local one.
Monitoring and documentation
A network diagram, address plan, configuration backups and alerts that reach you before the phone calls do.
Specify it, build it, then prove it
The method comes from large multi-site networks, where an outage stops a business and a mistake can hurt people. The same discipline works at agency scale. It is mostly writing things down before, and testing them after.
- 1 · Specify
A written performance specification
What “good” means in plain numbers: speed, delay, uptime, which zones may talk, what is logged. You approve it before anything is bought.
- 2 · Design
Design and bill of materials
The diagram, the address plan and the parts list, reviewed with you and with whoever will support it.
- 3 · Gate
A readiness check before install day
Circuits, power, cabling, addresses and access confirmed in advance, so install day is boring.
- 4 · Build
Cut over outside clinic hours
Scheduled, rehearsed and reversible, with a way back if something surprises us.
- 5 · Prove
An acceptance test
Every line of the specification is tested and signed off before we call it done, and the results are saved.
- 6 · Hand over
Documents and a short walkthrough
Diagram, address plan, configuration backups and a runbook, with a walkthrough for the person who supports it.
Sized to your situation
| Your situation | What we put in place |
|---|---|
| One office | A properly segmented firewall and Wi-Fi design, documented, with remote access that does not open ports |
| Two to five offices | A standard template for every site, site-to-site connectivity, central configuration backups and monitoring |
| Six or more, or an acquisition | A formal specification, change control, an onboarding kit for each new site, and a scorecard you can read in two minutes |
What you receive
- The written specification and design document
- Network diagram and address and VLAN plan
- Firewall rule matrix, with the reason beside each rule
- Wireless survey results
- Acceptance test results
- A runbook and saved configurations
We design around the building you actually have
- A landlord-owned firewall and address ranges that collide with yours: your own firewall behind it, ranges that cannot clash, and a private overlay for remote work.
- No IT room, only a closet: compact, cooled, labeled and locked.
- Staff on personal phones: a guest and device policy that is enforced by the network, not by hope.
- Mixed old equipment: a replacement order by risk, not by age.
A good network is also HIPAA evidence
The network design shows how PHI is protected in transit and who can reach what: transmission security (45 CFR 164.312(e)), access control, audit logging and physical safeguards. The diagram and the rule matrix go straight into your risk analysis. See HIPAA compliance & BAA and the firewall work.
We do not sell you hardware to fill a quote. We recommend what the design needs and tell you the price you should expect. If we resell something, we say so.
Network FAQ
Does a small agency need an “enterprise” network?
It needs the habits, not the price tag: zones, a written design, tested failover and documentation. The equipment can be modest. What costs agencies money is the network nobody drew, which cannot be fixed, expanded or defended.
Can you work with our current internet provider and EMR vendor?
Yes. We handle the conversations with them, write the requirements, and test that what they deliver meets them.
Do you replace what we have, or fix it?
Whichever is cheaper for the result you need. We start with an assessment, then recommend keeping, changing or replacing each piece, in order of risk.
Network work in practice
Access you can explain, a phone system that falls back safely, and a record of everything that runs.
Staff access to resources without opening up the agency’s data
Overlapping groups and sites were consolidated by purpose, and care staff, most of them guests, get their own site without any path to office data.
14 groups became 9 plus one distribution list, each with a stated purpose.
Running in productionRead the case study CommunicationsEvery call answered or captured, with voicemails that become tasks
A Teams Phone menu routes callers by type, and unanswered calls become tracked tasks with a transcript instead of a blinking light.
A voicemail becomes a task in 8 seconds.
Running in productionRead the case study PlatformA one-click operations dashboard with an audit trail for every run
Recurring compliance and admin tasks became buttons on a Teams page, and every run leaves an append-only record an auditor can be shown.
Press a button; 43 seconds later the email, the Teams post and the audit row exist.
Running in productionRead the case study